Return policy

We want every box to arrive right. If it does not, we fix it.

Check at the door

You can look at your box when it arrives, before you pay. If something is clearly damaged or wrong, you can refuse that delivery.

Message us on WhatsApp within 7 days of delivery with your order number and a photo. We will replace the item or refund it.

Unused items in their original packaging can be returned within 7 days of delivery. Message us on WhatsApp to arrange it.

Approved refunds are paid by bank transfer or as credit on your next box, whichever you prefer.